The 3-day, instructor-led course provides a comprehensive overview of all of the ITIL disciplines, including objectives, terminology, responsibilities, and critical success factors.This course prepares the attendee to take the ITIL Foundation certification examination and helps the attendee to leverage the ITIL disciplines and practices in their work environment.
The 3-day, instructor-led course provides a comprehensive overview of all of the ITIL disciplines, including objectives, terminology, responsibilities, and critical success factors.This course prepares the attendee to take the ITIL Foundation certification examination and helps the attendee to leverage the ITIL disciplines and practices in their work environment.